Shipping & Returns

We'll try our best to get your order with you as soon as possible, but allow us 1­-2 working days to

prepare your order.

DELIVERY (Once dispatched from our shop)

Greece: 4,00 EUR (1-­2 working days)

Cyprus: 6,00 EUR (2-­3 working days)

Europe: 20,00 EUR (4-­5 working days)

USA, Canada, Mexico: 35,00 EUR (6 working days)

Rest of World: 40,00 EUR (6 working days)

Orders over 200,00 EUR receive free worldwide delivery!

For more information on delivery of your order please contact our customer service team.

 

PAYMENT METHODS

Our payment options are:

  • Cash on delivery (In Greece with no extra charge)
  • Paypal
  • Credit card (VisaMasterCardMaestroAmerican ExpressDiners)

 

SALES TAXES AND DUTIES

 

Orders shipped outside of the European Union (EU) will be subject to custom taxes and duties.

This cost is the responsibility of the customer.

Please check carefully your local custom tax and duty costs.

 

RETURNS

 

Should you wish to return an item, we are happy to offer an exchange or refund. Provided items must be returned to ANGE

within 14 days of receipt.

All items must be returned in perfect condition and with the original packaging. We are unable to offer an exchange or

refund on items that are scratched, damaged or not in their original packaging. Shipping and customs charges for

returning the product will not be covered by ANGE, any charges will be due to be payable by the customer .

We recommend that you use a secure, trackable mean to return your order to us at:

ALPAP

GOUNARI 23

ALIMOS

17456

ATHENS – GREECE

 

REFUNDS

 

Please allow 5 working days once we receive your product for ANGE to process your return, plus allow for a further 5

days for banks to clear funds on your account.

 

EXCHANGES

 

If you are exchanging a product and the new item is a lower amount we will refund the difference via your original

payment method. Exchanged items will only be dispatched once returned goods have undergone quality checks and

are subject to product availability at the time of return.

 

FAULTY ITEMS & REPAIRS

 

We offer a complimentary repair service for 6 months from the day you purchased if we define that the problem with

the product has occurred not from ill­usage but with a fault either with production or with an element of the production

and assembly process. Please email images of your product, including detailed images of the damaged area to

ange.handmade.goods@gmail.com . Shipping and customs charges for returning the product will not be covered by

ANGE.

 

Please note: General wear and tear will not be covered by this service and all complimentary repairs are at the

discretion of ANGE.